9辅助生活设施附近绿PA

不得不寻找爱人是放置一个“艰巨”的任务。我们看了许多选项和其他地方被我们所看到的屈辱!全体职员有例外!善良,有爱心,和专业!我们可以清楚地看到他们的卓越.....他们去超越。食物,太棒了!他们好安排为我们所爱的人一个惊喜的生日聚会。美丽的花园!我们随时出现,它总是伟大的,没有隐藏任何东西。

总的来说,我的家人对这个设施感到欺骗和失望。是的,房间很好,设施本身是有吸引力。他们的广告,他们对待你像家人,但事实并非如此。我注意到居民几乎总是在他们的房间里,即使在进餐时间。应该告诉我一些。感觉很奇怪。我的父母都是在这里,在两个不同的单位。妈妈在这里,然后我们把爸爸从医院。他有一个感染,仍然需要照顾,我们意识到这一点。但它不是恰当的处理。 I was there to visit and advocate for them every single day. As dad started to decline, eventually even cognitively, we questioned if he needed to go back to the hospital because the infection was getting worse. It took two weeks for the Physician assistant to finally say yes, and by that time it was too bad. We trusted their judgement and shouldn't have. When we first brought dad in, they told us they would make sure to get mom over there to visit him and even arrange to have meals sent to his room for both of them, but that didn't happen. One day, I went to visit and mom wasn't in her room. I went to dad's room and she wasn't there either. His roommate told me that she was just there, but decided to go to the library for a book since dad fell asleep. She ended up getting lost and they found her lost at the back door. She was banging on it trying to get back in. A couple days later I had left after a visit. I was still sitting in my car in the parking lot and noticed mom standing at the front door, lost and knocking to try to get back in. I understand everyone is understaffed right now. And maybe mom also needed a higher level of care. But no one ever suggested that to us or even took the time to notice it. She was getting lost trying to navigate from her side of the building to dad's and no one helped her like they said they would. Dad passed at the hospital and we decided to bring mom home with us. They have a 30 day notice policy and we had already paid for mom's full 30 days. Within that time, when I went to get her belongings, they had already cleaned out her room and bagged up her belongings. Not only that, but things were missing. Nothing of value, but things I had purchased for her apartment. Why did we have to pay if they already cleaned out her room? And where was the rest of her stuff? They also didn't give me her medication with her belongings. I had to go back and get it. I'm working with corporate now, but it's just a mess. They knew the situation with both of them and portrayed it as if this place would be a good fit for them and that they could provide the levels of care that they both needed. At the end of the day, they could not and did not. I just want others to know that these things happened and could happen again.

我们欢迎从一开始和员工都可爱。这个地方非常漂亮,干净,幸福的我妈妈是调整得很好,她希望她早一点这样做