林肯高地的杜松村

乐于助人的员工。在治疗方面取得了很大的进步，超级治疗团队。在活动中度过了美好的时光。向任何需要专业护理或辅助生活的人推荐杜松。食物很棒。你会结交很好的朋友。

如果你想让你爱的人在床上坐一个多小时，在床上生褥疮，然后乞求照顾，等待超过30分钟才能得到帮助——那么这里就是你的地方。他们表现出了好的一面，但现实是很多人被忽视和缺乏照顾。不要把你爱的人送到这个可怕的地方。

设施是一个非常友好的地方，工作人员很友好，大多数宿舍都很友好，房间大小很好，食物很好，我想看到更多的品种。我会把这个社区推荐给其他人。

我去打包我爱的人，让她搬到一个新的社区。我爱人的房间里有臭虫，因为另一个住户的房间里有臭虫。社区的人打电话给我，告诉我他们会洗干净他们的物品，把我的亲人搬到一个新房间。布鲁克戴尔最后把我爱人的家具都扔了。Brookdale决定扔掉我爱人的大部分私人物品(洗发水、肥皂、手机充电器等)。社区里的人在另一个房间里发现了我亲人的衣服，他们不得不去给他们买双新鞋。我和负责人谈过，他们没有道歉或解释。我给公司办公室打了电话，接电话的人说会有人给你回电话。然而，由于我们收到了许多投诉，这可能需要一段时间。我等了一会儿，第二次回了电话。 I let the corporate office that if I have to call a third time it would be a call from my lawyer. My family and I feel this was cruel. I called Brookdale again, and they said we already spoke, and what else do you want. I let the corporate office know that I wanted more information.

作为居民的女儿，我不得不说，“妈妈的地方”帮助我们找到了一个很棒的社区，让妈妈搬去。金宝搏备用网址我很喜欢这个设施。它总是很干净，绝对没有气味，这意味着居民得到了很好的照顾。我和妈妈在那里吃过一次，发现菜单上有多种不同的项目和主要主菜可供选择，发现它们很美味。然而，妈妈是一个挑食的人，不确保她的选择是最有营养的组合&在她的年龄，她品尝食物的能力受损。因此，她的医生和我不得不和她谈谈她吃得有多少，她错过了哪顿饭，以及她在两餐之间吃垃圾零食，当营养食物即将供应时，这些零食会损害她的食欲。我花时间在公共区域观察人们，发现有一些活动可以多人参与，几乎持续到睡觉时间。我特别喜欢它，因为它鼓励居民走出去，认识其他居民。不幸的是，妈妈不是最外向的人，充其量也就是不善社交，自从她的电视最终被送到她的新公寓后，她现在就完全没有努力走出她的公寓。我要和工作人员谈谈，看看他们是否能和她一起工作，因为在她上次失去了所有的朋友之后(没有丢下他们; they've all passed away), she really needs to put herself out there to make some new friends. She does have a table mate at dinner time (assigned dinner hours & table, which I'm not sure I like the idea of, but it's so busy at dinner time I can understand why they have this policy. Breakfast & lunch are open to choose tables & table mates) who is also blind & seems like a very nice person, interesting, too. I wish there were maybe other people at their table, too, though, as the conversation between just two people gets old after awhile. She does appreciate the aides who attend her & help with bathing & the nurses that make sure she's getting her medications into her mouth (as opposed to falling on the floor, which she has a problem with when self-administering at her last situation) & on time. I also appreciate that they do her laundry & change her bedding once a week or if needed more frequently. The executive staff was great to work with & the front desk receptions are angels, as are the other staff helping people get around, helping in common areas & at meals. She even ventured out on a shopping trip (which I've told her not to ever do again since she's at risk of falling) & the driver personally went with her around the store & helped her find the items she wanted - never leaving her side. I happen to know how exasperating it is to go shopping with her, as she unrealistically wants to shop in the order of her list, not per the store layout, & it takes forever to explain what's available, as she's also deaf & won't even cotton to getting hearing aids. I've told the staff numerous times that they're really special people to put up with what they experience all day, every day from numerous people like my mom - I truly don't know how they do it. Mom isn't a Susie Sunshine, more like a Negative Nelly or Debbie Downer & a big complainer - very negative, so difficult to deal with. I admire & applaud the staff, most of which have been employed there for many years, which speaks a lot to how wonderful they also treat their employees. [Name removed]at a Place For Mom deserves special credit. She was a big support, even just calling to see how my mom & I were doing while she was recuperating from an illness, which was the impetus for the move to Assisted Living. And was so dedicated & diligent in helping us find the perfect place for mom. I thank you & especially her for all your help.

我对布鲁克代尔阿拉莫高地非常满意。工作人员和居民都很友好和外向。食物特别好。这些活动既有趣又适合年龄。他们有班车服务，几乎可以把居民带到圣安东尼奥的任何地方。我父母似乎对他们得到的照顾很满意。

我妈妈已经在那里住了五年了。此时此刻，我只想把她救出来。当我母亲可以自己做所有的事情时，这是一个体面的地方。一旦你不得不依赖工作人员，你得到的是不优质的照顾。他们不知道自己在做什么。他们给了错误的药物(谢天谢地，我母亲被发现了)。他们长期无视居民，拒绝服务等。他们肯定人手不足。成本过高，而且不断上升。总体上很差。

把两间一卧室的公寓放在一起的想法并不吸引人。工作人员没有为我们做好准备。路边的样子让我想起了老式的养老院

只是参观了。[姓名删除]非常有风度，信息丰富——我们觉得她对设施服务和定价很诚实。非常明亮，维护良好的设施;住院医生看起来很开心，很投入，打扮得很好。很好地利用了工作室的空间和巨大的浴室。绝对是我们的首选

两年前的12月1日我母亲在这里去世了。直到现在，我还不能谈论它，更不用说写发生了什么。永远不要在周末或假期入住这样的设施。更好的是，尽你所能让你爱的人呆在家里，远离这个或任何其他的“家”。2015年感恩节后的周五，我们帮妈妈登记入住。在那个假期的周末，一个班实际上有两个人在工作。在这两个人中，有一名熟练的护士和一名护理人员为所有患者更换了被褥等，这个地方一直被占用。熟练的护士在正常工作时间为所有病人配药——有一个全职的人，除了配药什么都不做。我不确定一个正常班次有多少熟练的护士在工作，也不知道还有多少其他护理人员。我只知道当时只有两个人。 The skilled nurse was busy dispensing medications to all of the patients. I stayed with her for several hours each day over that weekend. I went in on Monday morning and she was sitting in a wheelchair in front of the desk where the staff has to use computers etc. Her head was down on her chest & she was OUT. Unconscious. I don’t know how she could even breath. When I asked them what was going on, was told “they were “watching” her.” She had rheumatoid arthritis for years and had a stroke which caused aphasia before going in. This is a woman who could barely sit for half an hour without being in pain & they had her propped up in that chair head on her chest. I rolled her back down to her bed and got her in it. Shortly after I got her settled, a contract person came in to draw blood. She could not get a drop out of her. She was dehydrated & had low blood pressure. The contractor went back to the desk & I followed while she told a person at that desk. They put her on fluids via IV. I had to leave and my sister went to see her later that evening after I left. She was still “out of it & restless”. She died later that night. They found her at about 2:00 am and she was “unresponsive”. Wouldn’t a skilled nurse be able to tell that someone is on their deathbed? And maybe tell their loved ones? I don’t know if they called a doctor, it was too late regardless. These places are just a “holding pen” for old people until they die. My mothers’ “roommate” was in a wheelchair next to her bed with her head down on the bed. I asked if she needed help, she asked me to get someone. She had been waiting for help changing her wet bed. There were people hollering down the hall asking for help. It was horrible. I can’t even think about my mothers’ “comfort” before she died. It was the worst experience I’ve ever had or been around. It haunts me every day. I urge you to do everything you can to avoid these places. They are pure hell. You wouldn’t believe how the hospital treated her before that. I’m not a medical professional, but pray to god you never have to go into care if you don’t have an advocate with you.

我为我姑姑选择这个社区是因为她的好朋友住在那里。我希望她能和她认识的人在一起感到舒服，一开始我觉得这可能很合适。我开始收到隐藏费用的账单，他们从来没有告诉过我。帮助我阿姨是要收费的，他们会为她的处方收取免赔额尽管她应该是免费的，他们还会收取每月的评估费用。没人告诉过我这些事。在我姑姑需要照顾的时候，找个人来照顾她也很困难。她脖子上挂着一个铃铛，需要帮助时就用它，但通常情况下，他们都不回答。我曾经打了6次电话，只为了让一个人接电话。她错过了几次与理发师的约会，因为没有人会帮她去那里。她是盲人，不能自己走路，所以应该有人随时帮助她。 Which brings me to this – I came to visit her one day around lunch time and her room was an absolute mess. There were feces on her bed, the floor, her towels, her nightgown, and no one had done anything to help or to even clean until I said something about it! That is disgusting and completely unsanitary. There are only a few things this place offers that are good and that’s bingo, exercise classes, and happy hours. I’m already considering finding somewhere else to take my aunt because she deserves a great resting home and this one is inadequate.

这个地方人手不足。它需要更多的活动，特别是针对残疾人的活动。它需要更多的食品服务人员。吃饭是匆忙的，我们这些残疾人不能把食物切成合理的尺寸。我从来不吃沙拉。莴苣切得太大了。首先，切得太大了。其次，我不能去沙拉吧。肉切得太大，我们的假牙或虚弱的牙齿无法咀嚼。公共区域看起来很干净。 Our rooms are not clean. The one cleaning staff member gets fifteen minutes per apartment per week. My room gets dirty in between times with accidents but no one checks. One friend died because no one checked on him when he did not show up at an activity he never missed. I had the flu and did not show up for meals for two days. People stuck their heads in. I would groan and they would leave. I don't think they care for the exorbitant amount they charge for us to live here. The sad fact is that it is hard to move.

非常有爱的环境，优秀的员工和亲密的氛围。

我母亲是这里的住院医生。我喜欢他们提供个性化的服务，工作人员也很细心。我推荐布鲁克代尔阿拉莫高地。

我的朋友现在很喜欢它，终于在她一直想要的房间。有人帮她吃药，开车送她去她要去的地方。她和她的同桌朋友一样，也很喜欢认识这里的居民。她比以前更开放了。唯一的问题是，有时很难与某人取得联系。

我90岁的母亲最近住进了布鲁克代尔阿拉莫高地。她可以在家里呆很长一段时间，但对她来说独自一人不再安全了。布鲁克代尔一直是妈妈的好地方。她很喜欢社交，每天都有活动。她已经增加了一些急需的体重，因为食物的味道和外观都很好。她的辅助护理帮助她变得安全。照顾她的人对她又好又耐心。我几乎不推荐Brookdale Alamo Haights。

我姑妈在这个社区的一切都很顺利。这是一次可爱的经历，他们对她照顾得很好。这个社区看起来很棒，一切都很好，很干净。我对他们为她提供的护理很满意。这是我推荐的一个社区。

我喜欢这个地方。如此热情和欢迎。安妮·兹宾登帮了大忙。不幸的是，这并不适合我父亲。我们很伤心，看看这个地方。

其实我对一切都很满意。护理人员很好。我想说的唯一一件事是，我们为最高水平的护理付费，我不知道他们是否真的每天晚上每两小时来一次，这是我们付钱的目的。她摔了几跤，还大小便失禁。其他一切都还好。

非常友好和开朗。居民们似乎很开心，很享受，积极参与活动，工作人员非常乐于助人，周到和专业，食物味道很好，分量很好，大厅活动室非常干净