罗宾运行

我们对Robin Run非常满意。他们不像一些地方那么新和闪闪发光，但我的岳母需要智力上的刺激，所有的居民都非常友好和接地气。她搬来的时候，他们真的很照顾她。这正是她所需要的，事情进展得很顺利，她一直很开心。物有所值。我绝对推荐他们。

这次旅行很棒，我们的导游也很棒。

我会告诉人们在餐饮服务恢复正常之前不要搬到这里来。食物不好。我希望洗衣机和烘干机能再好一些。房间很好，场地也很干净。这地方比我以前住的地方好多了

工作人员很棒，但我丈夫比其他人先进得多，所以这对我们没用!

我和妻子已经在Robin Run Village住了7年多了，在这里非常快乐。我以前的生活丰富而满足。但现在它已经富裕得多了。对我们来说，RRV最好的资产就是美妙的社区。这是一个重要的、关怀的、友好的地方。我们经历了一些严重的“坎坷”(例如:一个儿子的去世;健康危机让我在医疗机构呆了6个月)，我们不可能再要求一个更富有同情心的社区了——居民和工作人员——他们围绕着我们，支持我们。我们每个人都非常有用地利用了优秀的治疗团队(物理，职业)。有好玩的机会，有挑战性的活动，愉快的娱乐和有趣的短途旅行。如果你的兴趣在这里得不到满足，工作人员会帮助你开始新的兴趣。 A large proportion of the programming is resident-initiated and resident run. The facilities are well cared for and are continually being updated and improved. Maintenace issues are typically dealt with very quickly. Recently-built accomodations for Assisted Living and for Memory Care are first rate. The administration is sensitive and responsive to the needs and problems which residents encounter. Through the Resident Council we have significant input. Robin Run Village is not perfect. But we love being here.

我七年前搬到罗宾润村。在做了仔细的研究，探索了几家类似的设施后，我确信这是我能适应并有家的感觉的地方。在这里住了七年之后，我现在肯定这里是最适合居住的地方。我们是一个亲密但不封闭的社区。活动比比皆是;有很多事情要做，各种各样的事情要做。员工和邻居互相关心。领导能力和志愿者，他们超越了你的期望。符号对我来说是我最喜欢的两件事。巴士带我们去印第安纳波利斯交响咖啡经典系列，也去看印第安人的棒球比赛。 The contrast of an executive officer who will sing a silly song in a concert and give a moving tribute at a resident's memorial service! My decision to move here was 100% a right one.

我丈夫在罗宾润医疗中心工作了一年半。这个中心非常干净，没有异味。房间很大，所有房间都有窗户，可以看到美丽的Robin Run场地。该中心得到了国家卫生部门的高度评价，因为工作人员非常小心地保存了良好的记录。虽然过去曾有过护士和助手数量过少、护理不足的时期，但最近有了一位新的管理者，以及一位非常关心和有条理的护士长的晋升，带来了显著的改善。:医生和助手的人数不断增加，这使得病人对床头灯的反应迅速、关怀备至，日常护理使所有病人都能及时吃早餐。我对新制度非常满意。成为Robin Run Residences的一部分的另一个好处是，有许多Robin Run居民探望病人。最后，由一名经验丰富的小组组长主持，为保健居民的家庭成员举行双月一次的会议，该小组组长将每次会议的报告送交保健事务主任和保健行政长官，后者作出适当的指示。

我为我的亲戚在印第安纳波利斯考察了10多种退休选择。坦白地说，我发现有很多非常好的。然而，Robin Run在所有人中脱颖而出，因为它在完美的环境中为衰老过程中的所有健康状况提供了全方位的护理和支持。设施环境和管理人员都是顶级的，友好，高效和细心。这里的居民特别热情友好。我们提供了各种各样的活动，包括室内活动和室外活动。房间设计精良，宽敞，设施齐全。食物和服务是特别特别的-一个一流的用餐体验与许多优秀的主菜和伴奏的选择。考虑到Robin Run提供的整体卓越-定价是非常有竞争力的。

我们很幸运能找到罗宾润退休村。它甚至比我们曾经梦想的还要好。到处都是友好，邻居都很友好，乐于助人。餐厅很诱人，食物通常都很好。我们住在花园家里，有足够的空间，有2间卧室，2个完整的浴室，办公室和阳光房。我们的狗也喜欢新的狗公园!(名字删除)

你必须被允许进入这个机构才能给出公平的评级。你不能以一个旁观者的身份给出评价。我从一家康复医院转到了罗宾疗养院。我的转车是在上午10:30完成的。我在Robin Run的招聘人员给了我一些保证，但这些保证没有兑现——主要问题是我的药物。事情从一开始就很糟糕，而且再也没有好转过。我被关在一个房间里——测量了我的生命体征——被告知我的药物正在被输入电脑，在完成这项任务后我会收到它们——被告知我将在12:30吃午饭——然后就离开了.....好几个小时!12:30来了又去，没有午餐，没有工作人员的照顾，没有药物。1:30到了，仍然没有午餐，仍然没有工作人员的照顾，仍然没有药物。我打开呼叫灯，等待....等着……and waited - for 25 mins. Nobody came. So I called the front desk and asked who was over my area. Someone from administration was sent to my room and brought the nurse assigned to me. I expressed my opinion - asked for my noon meds - asked for some lunch. It's now 2 pm. The nurse said that she was still entering my meds into the computer (since 10:30 am), and that I would get them soon. The administrator went to get me some lunch - I finally ate at 2:30 pm. - then I was pretty much left alone for the remainder of the day - still no meds. Every call light was answered after an average of 20 mins or so, and there was always an excuse as to why I couldn't get my meds. The staff was totally rude in the evening hours. So - I laid in bed all night crying from the severe pain. The next morning, my initial nurse came back on duty, and I REALLY expressed my desperate opinion about not receiving my meds. She acted surprised and stated that she had left my pain meds out for the night nurse to give me and didn't know why it wasn't given to me. That made me furious ! She quickly ran and got my pain meds then told me the meds had just come in that morning right before she came to my room ! Now how could she have meds for me the night before if they had just come in that morning ?? I had been without meds for almost 24 hrs by this time !! After my having some words with various people concerning that mess - the rest of that day went very, very smooth where my getting my meds was concerned. Everything else was still the same - meals coming 1 1/2 - 2 hrs late - call lights being answered after 20 - 25 mins - no orientation - meetings being scheduled then cancelled - admin straggling into the room to introduce themselves but they never seemed interested in fixing my problems - and I didn't leave that room for 2 days !! But - I did see how they treated my room mate who had Alzheimer's - absolutely disgraceful. My 3rd day was much the same as the first two - seems like I was always having to beg for what I wanted or needed. I had my son bring my rollator from home so I could get out of the room and see where I was. I did have a little bit of rehab that day, but not much - mostly meet and greet. That night - around 10:15 pm or so - a man came into my room wanting some "hoochie koochie" - I couldn't believe it ! I'd heard him out in the hallway for about an hour going to different doors and stuff, but I never heard any staff telling him to go back where he belonged or anything. Of course I couldn't get any staff to answer my call light so I made him leave my room myself. That was the straw that broke the camel's back !! I sat up all night making sure no other men came into my room and called my son to pick me up the next morning. I got all packed up and just waited. The next morning when I told the nurse I was leaving - several people tried to talk me into staying - promising that things would change. I didn't believe them. I signed out and went home where I knew I would get my meds - eat on time - and be safe. I will find a way to rehab on my own. A synopsis of my stay at Robin Run is: The patient and their needs do not seem to hold priority status at Robin Run. The place is very unorganized and short staffed. A lot of the staff is lazy and rude with attitudes that are not positive. Administration seems to be out of the building more than they are in the building, and this may be the reason for a lot of the problems therein. They put on a good show in front of family and friends - but please take the time to look closer look at the inner workings before you leave your loved one alone at Robin Run. Thank you.

妈妈没有得到很好的照顾，我想这是新的帮助。我受够了，很快就会把她搬走。

这是一个很棒的社区，但它不适合爸爸妈妈。它有一个让它的成本令人望而却步的买入。

我们需要尽快为我们所爱的人找到一个地方。罗宾润村回复我们的电话时，我们已经找到了另一个社区。

有可怕的经历在罗宾跑....没有好好照顾我爱的人……并且做得比[删除]好!我不会向任何人推荐这家养老院…

这是一个美丽而干净的社区。工作人员非常友好，对我们在旅行中遇到的问题都很了解。这个社区是我们的第一名。我们没有选择这个社区的唯一原因是它的位置。

知道母亲受到这么好的照顾，我感到很平静。从护理人员到客房管理人员，再到行政人员，他们都很出色，不遗余力地确保居民感到舒适和受尊重。他们提供了很多活动，比如电影之夜，我妈妈有机会出去吃午饭，这是她很久没有做的事了，这给了她很多快乐。让我印象深刻的一件事是，员工似乎真的喜欢他们为之工作的公司，大多数员工已经在那里工作了10年左右，就员工而言，没有太多的颠覆。价格不是问题，事实上，当我们收到第一张账单时，我们得到了一个惊喜，我妈妈被评估为更高水平的护理，但当账单来的时候，社区自己把账单调整到房间价格，这很有帮助。从那以后，我向其他人推荐了这个房产。

我的父母在这个社区过得很好，但我们确实有一些担忧。刚开始，我父母很难适应这个社区。我会说一些工作人员比其他人更好。那些很好的人都非常乐于助人和善良。它们的响应时间也可以更好。食物需要改进。晚上的时候，他们往往人手不足。总的来说，对于我们这个社区来说，这仍然是一项正在进行中的工作。

我们找房子的时候来过这里。这是个好地方，每个人都很友好。这感觉有点太大了。