拉霍亚的日出

我们选择这个机构是因为他们让妈妈带着她的猫，这对她来说很重要。工作人员的手很棒。妈妈在任期间，管理职位的人员流动很大。这往往会在员工、管理部门和像我这样的人之间留下沟通和监督的空白。我经常觉得我必须掌控一切，因为这些问题没有得到及时的解决。

早晨的护理很好，但晚上就不好了。现在我们有了一位新主管(去掉名字)，情况变得更好了。当他们雇佣临时工时，情况很糟糕。我认为他们还没有经过训练期。我给我丈夫买了厚一点的内衣，让他晚上穿，但那些临时工不会用，所以他最后弄脏了自己。正规员工很好，但临时工不行。他们的饭菜各不相同——有一天晚上他们提供了华夫饼和培根，但我和别人聊过，最近他们的饭菜还不错。总有一种蔬菜，而且越来越好。他们有排球这样的活动，但他们可以有更多的活动。另一方面，我也知道这里的大多数人都有智力障碍，所以他们可能不想过度刺激他们。 I'm here all the time, everyday. I feed my husband his breakfast and lunch, then I come back and feed him his dinner. I took care of him for 10 years and it's a lot of work, so the value for the cost is good. For the room alone, the staff, the people, and the meals - I think the costs are okay. The most negative thing is - I don't think they should hire temps. When you hire a temp it's through an agency, you have to pay the agency a fee and then the agency pays the temp from that fee. So in that case, they should hire someone and keep them. I don't understand why they don't skip the agency and just hire directly. I've seen many temps come and they don't do anything. You will ask why they haven't changed that person, and they should say, "Oh that person didn't want it". Since [name removed] is here, the place has gotten really clean. The laundry room holds a big bin of soiled diapers and trash. It had a smell, but now its very clean and they even keep the door open. Since [name removed] has been here, there's been a lot of improvements.

我为我所爱的人选择了这个社区，因为当我去参观这个社区时，我感到了友好。他们有教育活动，游戏和更多的活动让居民保持忙碌，每天安排大约3个活动。

社区交通便利，社区很干净，气氛很好，非常友好。我希望看到呼叫按钮的响应时间有所改善。根据我的经验，我会把这个社区推荐给其他人。

在管理部门和管理人员中有很多人员流动。位置很棒。他们利用现有的资源尽了最大的努力。他们为居民提供了很好的安全保障。

我对《拉霍亚的日出》不满意。付款方面有很多问题，有时他们收取了双倍的费用，并犯了一些错误，需要很长时间才能解决这些付款并汇款。会计不接我的电话，即使接了，他们也很粗鲁。这里的护理还可以，工作人员非常温柔和有爱心，但没有什么特别的。

设施很可爱，感觉不像养老院。很明显，从工作人员到住院医生，每个人都受到有尊严和尊重的对待。大楼很干净，很吸引人，我特别喜欢(匿名)的坦率和清晰公开的沟通能力。

拉霍亚的日出是一个神奇的地方。在我们把她搬出来的地方，她几乎每天都赤身裸体。当我要求找人给她穿衣服时(我住在田纳西州，诊所在加州)，他们拒绝了，说她想裸体。她经常摔倒。她错过了吃饭，当他们把食物送到她的房间时，食物是用玻璃纸包着的。我母亲患有晚期痴呆症，无法决定是否要穿衣服。这种侮辱令人难以忍受。她无法从食物中去除玻璃纸，所以她不吃玻璃纸，体重也在下降。几名工作人员反复告诉我，她是一个刻薄的女人，他们不想照顾她。这些条件都不存在于拉霍亚的日出。 The staff is kind and loving. They are well trained to understand dementia and its effects upon a person. Every person on staff repeatedly tells me mom is one of their favorite residents. She can no longer do anything for herself, yet every morning they awaken her and dress and groom her in lovely outfits. They hand feed her when necessary. They keep mom in community with the other residents and a caregiver is always in the room with the residents. She is happy. One day when she was able to speak, she told me she had never lived in such a nice place. I know those words were a gift from God to our family to let us know that we had made the right decision concerning her care. We are so thankful for Sunrise and every person who is employed there.

小心!褥疮和诈骗!这是个糟糕的地方。我妈妈七月份搬到那里，用助步器走路，到了第二年三月，她完全不能行动了，还得了褥疮!他们给她服用了大量危险的药物，使她在精神上完全脱离了状态，甚至不能进行简单的交谈。对于拉霍亚最昂贵的辅助生活来说是不可接受的!!他们不保持房间干净。工作人员工作过度，晚上只有2名护理人员照顾2层楼的居民。等待时间——我妈妈要等30-50分钟才能得到洗手间的帮助。在她的第一个晚上，他们在她按下呼叫按钮后30多分钟都没有来(这个按钮经常坏，必须修理和/或更换)——这对我妈妈来说是毁灭性的，她在老房子住了45年之后第一次在一个新的地方——她不得不拨打9-1-1，因为她太害怕了。 Later we found out, several residents call 9-1-1 or yell and yell at night because Sunrise is so understaffed and cannot take care of the residents in time. The administration lies and lies and plays dumb (or are super dumb?) - they just keep asking for more money every other month, even after they admit they are not doing their jobs! My mom was afraid of the administrators - they constantly lied and were rude to my mom and my family. At the beginning, they tell about all of the wonderful things they do - ALL LIES. They show you the bath with the music and candles but it is like pulling teeth to ever get one arranged!!! The only good thing about this place were the caregivers - they are dedicated and very caring - but they are so overworked and understaffed, they cannot possibly do their jobs adequately- unfair to them and to the residents. We moved my mom to a wonderful, new place - she is regaining her mobility, but may never walk again because of the damage Sunrise did. She is off all of the heavy meds and is happy conversing in all kinds of topics and has her complete memory back, thank God! Both her doctor and her P/T were shocked at what a different person she is now. Sunrise of La Jolla damaged my mom permanently and caused her and our family so much pain and distress and was completely unnecessary. We researched and thought we were making the best decision but made a terrible choice - since we left, we have met many people who had similar problems and issues with Sunrise. DO NOT PUT YOUR LOVED ONE IN THIS HORRIBLE PLACE!!!

我父亲生命的最后三个月是在拉霍亚日出医院的记忆护理楼层度过的，他们称之为“回忆社区”。对我母亲来说，丈夫不再在家是一个艰难的决定，但他的需求太大了，即使有孩子的帮助，她也无法应付。家里几个人去拉霍亚的Sunrise La Jolla旅游，看看我们都敬爱的父亲是否值得住在那里。我们在旅行中观察到的情况使我们很容易做出决定。我们为爸爸找到了合适的地方。我们看到一个专门的护理人员团队与居民互动，居民似乎非常满意，受到很好的照顾，很安全。在我们定期去看父亲的时候，我们继续看到这种程度的照顾，大多数时候都是事先不通知的。Sunrise鼓励家人和朋友随时来参观。我们总是受到欢迎的。工作人员对我们父亲的关心、尊重和同情是非凡的，我们非常感谢能找到这样一个地方。

我的旅行很好。但是看起来很累，而且个子很小。不过味道真的很难闻。我妈妈在这里不舒服。

我们对爸爸在拉霍亚日出医院接受的治疗非常满意。这是一个干净整洁的社区。气氛热烈而诱人。主任非常友好，欢迎我们，当我们来参观时，他总是向我们打招呼。工作人员也非常友好，对我父亲的护理需求非常周到。他们有一个开放的政策，他们很容易沟通任何问题或担忧，我们有。这里的食物绝对是五星级的，真的很好吃。他们提供了大量的活动，工作人员鼓励居民参与。外面有几个天井，可以让他出去享受阳光。我一定会把这个社区推荐给其他人。

多么可爱的社区啊!我们和[REmoved]一起巡演，看到每个人都参与了不同的活动，我们很兴奋。我妈周二就要搬进来了，太激动了。

对于寻求生活辅助的家庭来说，这是一个漂亮而干净的社区。我妈妈不需要这种护理。工作人员很友好，回答了我们的问题。有人请我们吃点心，但我们谢绝了。他们提供的活动看起来像是练习。我认为他们可以为那些想要参加的人提供不同种类的活动。我们对它的干净非常满意。我建议家庭去看看这是否是他们想要的。

Sunrise的员工非常棒，非常乐于助人。食物很好，他们保持社区清洁。我所爱的人只在这里住了很短一段时间，因为我们想让她离我们更近，所以我们把她搬到了另一个社区。我对这个社区没有任何抱怨

拉霍亚日出酒店的员工非常乐于助人，设施宜人、舒适、实用、干净。

我对所有的工作人员都很满意，他们对我丈夫的照顾也很好，他们似乎对他很有帮助，也很细心地照顾他。